Arctis Labs

StockMatch Terms of Service

Effective November 9, 2026

These terms cover your use of StockMatch for eBay ("the app"), a Shopify app made by Arctis Labs ("we", "us"). By installing or using the app you agree to them on behalf of your store. If you don't agree, don't install the app, or uninstall it.

What the app does

The app keeps your Shopify store's stock and prices in sync with your eBay listings, can list Shopify products on eBay, and, on the Growth and Pro plans, brings eBay orders into Shopify and sends tracking back to eBay. Shopify stays the source of your stock. The app works with eBay US only for now.

Your account and your listings

eBay's terms

The app uses eBay's APIs under eBay's API License Agreement. As a user of the app:

Plans and billing

Plans are billed by Shopify through your Shopify invoice, with a 14-day free trial. Plan prices and limits are shown when you choose a plan. Shopify's billing terms apply to charges and refunds. If your plan ends, sync stops and your eBay listings stay as they were.

Data

How we handle data is described in the privacy policy, which is part of these terms. For buyer details on eBay orders, you're in charge of the data and we process it for you.

Acceptable use

Don't use the app to break the law or eBay's or Shopify's rules, to list items you aren't allowed to sell, or to interfere with the app, eBay or Shopify. We may suspend access to protect other users, eBay or Shopify.

Changes and availability

We work to keep the app running, but it depends on Shopify and eBay and may be unavailable at times. We may change or stop features. If we change these terms in a way that matters, we'll update the date at the top and tell you in the app or by email before the change takes effect.

Disclaimers and liability

The app is provided "as is". To the extent the law allows, we don't give warranties beyond these terms, and our total liability to you for any claim about the app is limited to the fees you paid for it in the 12 months before the claim. We aren't liable for indirect or consequential losses, such as lost profits or lost sales. Nothing in these terms limits liability that can't be limited by law.

Ending these terms

You can stop at any time by uninstalling the app. We may end these terms if you break them, or if eBay or Shopify end our access. When you uninstall, we delete your store's data as described in the privacy policy.

Contact

Arctis Labs
rollie@arctislabs.com

StockMatch is an independent app. It isn't made or endorsed by eBay or Shopify. eBay is a trademark of eBay Inc. Shopify is a trademark of Shopify Inc.